This Privacy Policy explains how information is collected and used when you submit an enquiry through this website.
Information We Collect
When you submit a request through the contact form, we may collect the following information:
- Name
- Email address
- Phone number
- Postcode
- Details about your boiler issue
This information is provided voluntarily for the purpose of requesting boiler repair assistance.
How Your Information Is Used
The information you provide is used solely to:
- Review your enquiry
- Pass relevant details to an independent heating engineer operating in the Aberdeen area
- Respond to your request where necessary
We do not use your information for marketing purposes and do not sell personal data to third parties.
Data Sharing
Your details may be shared with independent, Gas Safe registered heating engineers for the purpose of responding to your boiler repair request. Information is shared only where relevant to the enquiry.
Data Storage
Enquiry information may be stored securely in email form for administrative purposes. We take reasonable steps to ensure personal data is handled securely.
Your Rights
You have the right to request access to, correction of, or deletion of your personal data. You may also withdraw consent at any time by contacting us.
Cookies
This website may use basic cookies for functionality or analytics purposes. Cookies do not collect personally identifiable information.
Contact
If you have any questions about this Privacy Policy or how your data is handled, you may contact us via the contact form on this website.